• In the unlikely event if you receive a defective product, please notify us within 7 days.
  • For customize product we are not able to grant a refund, but we will amend or redo for you to meet your requirement.
  • For those customize product from lazenda will enjoy a life time free service warranty on the color of pendant. Free wash and plating.




Please read all conditions below. If conditions are not met, Lazenda reserves the right to refuse the exchange.



         # If you have anymore questions regarding products and services kindly contact to our customer service.